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BUSI 3007 Midterm Exam

1. According to Thite (2004), in order for knowledge to be a strategic goal leading to a competitive advantage, it must be:
2. According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need:
3. According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except:
4. Knowledge validation refers to:
5. According to Collison and Parcell, the starting point for using the holistic model:
6. Organizational knowledge is embodied in:
7. According to Collison and Parcell, “captured knowledge” requires ____________________.
8. The three fundamental knowledge processes are:
9. The four pillars that support KM initiatives are:
10. Who creates valuable organizational knowledge?
11. According to economists (Knapp, 1988), ___________ is becoming the most important product in the United States.
12. Information Technology (IT)-centric KM focuses on:
13. According to Thite (2004), the main reason why KM has focused more on technology than on HR is because: 
14. According to Herzberg’s Two Factor Theory of Motivation (Hendriks, 1999), hygiene factors are unlikely to contribute to:
15. According to Thite (2004), learning in an organization is mostly:
16. How is second-generation KM different from first-generation KM?
17. People share knowledge because:
18. According to Knapp (1998), the best reason for companies to embrace knowledge management is:
19. In second-generation KM, Knowledge Life Cycles are seen as:
20. According to the Collison and Parcell textbook, knowledge management focuses on more than just know-how because it is also important to have:
21. According to Hendriks (1999), before knowledge sharing can take place, the knowledge owner must ________________ their knowledge.
22. Knowledge integration is:
23. Second-generation KM focuses on:
24. According to the Collison and Parcell textbook, the process of creating knowledge begins with _____________.
25. According to Hendriks (1999), a common motivation to introducing technology into the workplace is that it may _________  the individual knowledge worker.