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BUSI 3007- BUSI 3001- MGMT 3103 Midterm Exam Week 3

1. According to the Collison and Parcell textbook, knowledge management focuses on more than just know how because it is also important to have:
2. In an organization, learning takes place at what level?
3. According to Thite (2004), in order for knowledge to be a strategic goal leading to a competitive advantage, it must be:
4. According to the Collison and Parcell textbook, the first part of the holistic model of knowledge management is to ensure that learning occurs:
5. What happens after new knowledge has been validated What happens after new knowledge has been validated
6. According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need:
7. Second-generation KM focuses on:
8. According to Thite (2004), learning in an organization is mostly:
9. According to Hendriks (1999), a common motivation to introducing technology into the workplace is that it may the individual knowledge worker.
10. The four pillars that support KM initiatives are:
11. In second-generation KM, Knowledge Life Cycles are seen as:
12. Who creates valuable organizational knowledge?
13. According to Maslow’s Hierarchy Theory of Motivation (Hendriks, 1999), motivation for knowledge work comes from what level in the hierarchy?
14. Learning and innovation is a(n):
15. According to economists (Knapp, 1988), is becoming the most important product in the United States.
16. According to Collison and Parcell, “captured knowledge” requires
17. People share knowledge because:
18. How is second-generation KM different from first-generation KM?
19. Information Technology (IT)-centric KM focuses on:
20. According to Thite (2004), HR managers need to shift their focus to knowledge processes.
21. The three fundamental knowledge processes are:
22. According to Collison and Parcell, the starting point for using the holistic model:
23. Knowledge validation refers to:
24. According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except:
25. According to Herzberg’s Two Factor Theory of Motivation (Hendriks, 1999), hygiene factors are unlikely to contribute to: