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HSA 545 Final Exam – Question and Answers

1. From the standpoint of resident participation, the main difference between program orientation and intervention orientation is characterized by:
2. Which therapeutic intervention would be appropriate for someone with visual impairment?
3. Remembering and relieving the past is important for __________ well-being.
4. An 82-year-old nursing home resident with moderate dementia treats her doll like a real baby and calls it her baby daughter, Susie.
5. A master activity calendar is prepared on a __________ basis.
6. Which of the following data are essential for the evaluation of activity programming?
7. Food preparation and service is guided by three main principles. Which of the following is not that principle?
8. What is the primary meaning of term menu cycle?
9. The food service director in a 150-bed nursing home is allowed $5.25 per patient day for raw food cost. If the facility has 135 patients, what is total dollar amount for the raw food budget?
10. Why are items stored in the dry food storeroom kept 6 to 12 inches above the floor?
11. What is the correct temperature for food storage refrigerators?
12. What is the most common cause of bacterial outbreaks that cause food-borne illnesses in nursing homes?
13. Why is it essential to separate washing and drying functions in the laundry?
14. One method the administrator can use to monitor preventive maintenance activity.
15. How can the housekeeping supervisor evaluate the effectiveness of sanitizing procedures?
16. A security audit
17. Which of the following is the most appropriate protocol for answering the telephone at WellCare Nursing Home?
18. Minimum wage and overtime are governed by
19. What is meant by accounts payable?
20. Which of the following is not the main purpose of medical records?
21. Which of the following agencies produces national data on nursing homes?
22. Governance essentially means
23. Which of the following is not a function of the governing board?
24. The administrator of a skilled nursing facility has decided that hiring two medication aides could result in relieving some of the pressures that licensed nurses are facing due to shortages. The NHA is functioning in the role of a(n)
25. What is meant by skill mix?
26. Which of the following should be done to increase the skill mix in the nursing department?
27. Much of the staff turnover in nursing homes occurs within the first __________ days of employment.
28. According to Deming, what effect do individual quotas have on quality?
29. A nursing home administrator decides to remodel the facility to add household-style kitchens for family dining. From a marketing perspective, what has the NHA decided to do?
30. According to Deming, CQI should be used to find ___________ problems.