Description
HTM 100 Week 2 Quiz
- Intangible means:
- In the hospitality industry, the concept of perishability means:
- Internal customers are:
- Inseparability refers to:
- Empowerment is:
- Which of the following would not be a moment of truth?
- Recruiters are looking for:
- The central focus in hospitality is:
- One of the most important in-room amenities that enables guest satisfaction is
- The concept of protecting the natural resources of the planet while achieving corporate profitability:
