HTM 100 Week 2 Quiz Chapter 1 (25 out of 25 points)


Category: Test Bank Tag: HTM 100


HTM 100 Week 2 Quiz

  1. Intangible means:
  2. In the hospitality industry, the concept of perishability means:
  3. Internal customers are:
  4. Inseparability refers to:
  5. Empowerment is:
  6. Which of the following would not be a moment of truth?
  7. Recruiters are looking for:
  8. The central focus in hospitality is:
  9. One of the most important in-room amenities that enables guest satisfaction is
  10. The concept of protecting the natural resources of the planet while achieving corporate profitability: