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HSCO 508 Exam 2 – Question and Answers

1. These approaches demonstrate understanding to a client in a natural and effective way, except
2. Vangelisti identified 10 types of hurtful messages people experience in relationships with partners, friends, and family members. Which of the following is not a form of hurtful message?
3. These may be indicators of using too much authority with a client, except:
4. The statement “I hear you, and I have a different perspective” is helpful in conflict because it does not imply that conflict is a ________ situation.
5. __________ is the interaction of interdependent people who perceive incompatible goals and interference from each other in achieving those goals.
6. Prather and Prather suggest that there is only one allowable purpose for a discussion:
7. There is evidence that interpersonal communication processes for both friendship maintenance and dating are changing with the increased use of social media.
8. Empathy is defined as understanding a client and
9. When arranging the physical setting for a client appointment, the following should be considered, except
10. Wood suggests the following about the make-up, definitions, and conceptualizations of families in the U.S., except:
11. __________ is not owned by an individual but is a product of the social relationship in which certain qualities become important and valuable to others. It is a relational concept.
12. A _________ is meaning that is not explicitly said but that is gleaned from every aspect of the context, including the way something is said, who is saying it, or the fact that it is said at all.
13. Comments made during a conflict are usually made with no awareness or prediction about the likely response they will elicit.
14. Immediacy behaviors are nonverbal means of expressing intimacy.
15. ________ is talking about communication. It assists in improving relationships by distinguishing the message from the message and being clear about which one you are reacting to.
16. Wording client goals or targets in continuous terms is recommended because
17. Among the important benefits of friendships is the provision of opportunities for us to anchor our opinions, beliefs, reactions, and attitudes, which help us remain emotionally stable.
18. Which of the following, according to Folger, Poole, and Stutman, is not a benefit of conflict?
19. The fourth step in preparing to argue is
20. Although negative communication occurs in most relationships, intimacy and relationship satisfaction may be fostered, as long as the positive effect outweighs the negative behaviors.
21. In interpersonal relationships, most people operate from a _________ until they discover that someone lied to them.
22. The best way to convey empathic understanding, according to France and Weikel, is by
23. According to Frances and Weikel, demonstrating warmth to a client includes the following, except
24. Gracism can be practiced by people in positions of power as well as by those who are marginalized.
25. “An unjustified negative attitude toward a person based solely on that individual’s membership in a particular group” is a good definition of discrimination.
26. Deception, betrayal, aggression and violence are all influenced by 
27. Three of the more difficult elements of interpersonal communication are:
28. Collaborating with clients to set mutually agreed-upon goals or targets is recommended. These are recommended characteristics of targets, except
29. The motivational interviewing approach is based on the following principles, except
30. When communicative behaviors interlock to produce more positive feelings about a relationship, the participants are said to be in a(n)
31. The prevalence of interethnic marriages is increasing in the U.S.; however, research on communication and relational development within these dyads is limited.
32. When a client asks the counselor a personal question, France and Weikel recommend
33. Which of the following is not a magic rule for ruining a discussion, according to Prather and Prather?
34. Transformational leadership is recommended for helping relationships. Which of the following is not an aspect of transformational leadership?
35. Which of the following is not a part of the dyadic phase of the breakdown of a relationship according to Duck?
36. Gibb defines _________ behavior as that which occurs when an individual perceives a threat or anticipates a threat in the group.
37. ______ conflicts are expressions of aggression in which the sole end is to defeat or hurt the other.
38. In the research conducted by Vangelisti ____________ messages were typically seen as highly hurtful because there are few arguments available for the recipient.
39. The “G” in Gracism stands for:
40. Initiating interaction with a client with the question “How can I help you?” is problematic, because
41. According to Gibb, speech or behavior that appears evaluative
42. It is impossible to extend favor without engaging in favoritism.
43. France and Weikel recommend that problem-solving and goal-setting with a client begins with the question, “How would you like things to be different?” at a point when the client expresses wanting ________ and experiencing _________.
44. According to Parks, social science research clearly supports the popular notion that women tend to express intimacy and emotional support to a greater degree than men do in romantic relationships.
45. Which of the following is not a necessary requirement for choosing which of the client’s issues or problems to address?
46. According to Tannen, family communication often embodies the principle:
47. According to Duck, friendships involve unwritten contracts between parties who share a voluntary bond.
48. Although working with peers who are culturally different may cause feelings of threat and confusion, collaborating with diverse others has been found to enhance achievements, productivity, and creative problem solving.
49. Problem-solving interactions with clients should result in a plan that has the following characteristics, except
50. Wilmot contends that there may be occasions when deception is necessary and even beneficial to the relationship.