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C724 Information Systems Management – Quiz with Answers

1. True or false. A storage device consists of all the components that work together to process data into useful information.
2. A digital dashboard displays charts and graphs with up-to-the-minute performance indicators on sales, profit, expenses and inventory. This is an example of a(n) WHAT?
3. True or false. The ability to build a responsive IT infrastructure is one of the key issues facing information systems management.True or false. The terms information technology and information systems have the same definition and can be used interchangeably.
4. How is information technology impacting the healthcare industry?
5. Joe and Mary work for a tax preparation company that is implementing new computer technology. What is a likely impact of this new technology to their jobs?
6. True or false. Businesses invest in information systems for a number of reasons.
7. So, includes achieving operational excellence, developing new products and services, improving decision-making, and promoting competitive advantage.
8. Which of the following is NOT an organizational feature that managers should consider when building and using information systems?If a student decides to switch classes because she wants a different teacher, this would be considered a WHAT to the college’s information system and would involve interaction with its accounting or human resource systems.
9. True or false. A transaction processing system is created to meet a specific business goal and to provide a competitive advantage.
10. Which one of Michael Porter’s five competitive forces does this describe: Switching from one product or service to another similar product or service with little cost?
11. True or false. A virtual company provides only virtual services.
12. WHAT is an activity for which a business is a marketplace leader?
13. WHAT involve utilizing computer technology to link various aspects of a business, including human resources, accounting, and inventory control?
14. True or false. A customer relationship management system provides a business with an opportunity to allow customers to know which products are currently available by displaying them on a website.
15. True or false. A system where businesses work together to create a product or service for a customer is called a supply chain management system.
16. The process of sharing knowledge across business units and among employees of a business is called a(n) ?
17. What strategic role has emerged as critical in recent years in large organizations due to cyber-attacks?
18. What best describes the role of a Systems Analyst?
19. True or false. Web Developers will continue to be in high demand because the Internet will continue to transform the way society and business interact and operate in the 21st Century.
20. True or false. Organizational structure does not have an effect on success or failure when implementing information systems.
21. Which is a well-known tool in project management that illustrates project tasks against a timeline?
22. Why is it a challenge for businesses to invest in strategic information technology projects?
23. True or false. Modern forms of information technology include digital calculators, computer systems of many sizes and applications, and Morse code.
24. The shipping clerks at ABC Logistics complained to their supervisor that they experienced delays in uploading shipping and tracking information at certain times of the day. The network provider was contacted, who advised management at ABC that a faster fiber-optic connection was now available at a discounted rate. This type of network connectivity would greatly improve Internet speed. This is an example of WHAT?The origin of global markets was WHAT?
25. True or false. One of the possible ethical or societal issues that arise from the increasing globalization of technology is violating legal statutes.
26. If Apple Computer and Mitsubishi-Hitachi began a global joint venture, where would the information system development likely take place?
27. Choose all the future ‘man-machine’ interfaces that will replace the keyboard and mouse.
28. What was the first computer language, developed in the 1960s, which continues to be used today?
29. How does business innovation and the decrease in cost of storage technology help businesses?
30. A server can be best described as ____________________.
31. [True/False] Touchscreen monitors and laser printers are the most common input devices that deliver information to the user.
32. Why do computers require fans?
33. [True/False] DRAM is memory use to access the most frequently used instructions or data files.
34. [True/False] All computer systems that will be use in a business setting by a user require an operating system.
35. Which of the following are important for mobile business users in order to connect their mobile devices to a network?
36. What user interface is becoming standard in computer applications?
37. Application software can be either horizontal or vertical. Microsoft Excel is an example of __________ application software.
38. All of the following are examples of Internet browsers except __________.
39. A(n) _________________ is a prewritten set of software programs that performs a specific business function, such as accounting or order management.
40. Each generation of programming languages provides a higher level of analysis, making the language more powerful and programmer-friendly than the previous generation. Which of the following is an example of a fourth-generation programming language?
41. [True/False] Software rarely contains defects or bugs.
42. ______________________ means users purchase products or services through a wireless Internet-based, mobile device.
43. Software as a service is a cloud-based service designed for providing access to ___________ remotely over the Internet.
44. What is not a benefit of database normalization
45. What computer language is used with relational database applications?
46. [True/False] When purchasing a new computer, you should purchase software capable of running on the hardware.
47. What is a database schema?
48. What does OLTP stand for?
49. How can database applications help managers respond to changing market conditions?
50. Which of the following is NOT a data model use when mapping business processes, relationships, and data requirements?
51. What is the best definition for data extraction?
52. What is the definition of a partition in database concepts?
53. Which of the following best describes the process of data mining?
54. In online analytical processing applications, which of the following is not a basic analytical operation?
55. For a DBMS to be efficient and more functional, data redundancy needs to be eliminated. This can be accomplish by creating smaller tables, with stable data structures, using what process?
56. [True/False] The local Amish furniture store in a small country town uses a traditional file system to keep track of their sales. This is a good way to store their sales records and inventory since this is a small business, and therefore, it is more cost-effective for the store owner.
57. Maintaining historical records allows managers to analyze the data to help improve their business.
58. What is the typical data set size of big data?
59. What is NOT a data warehousing benefit to business?
60. Data collect from all internal and external sources are extract, transform, and then load into a data warehouse for additional
61. If you receive two copies of the same catalog from a clothing company in your mailbox with a little variation in the first name on the address label, this would be a violation of what rule?
62. [True/False] Among all the administrators’ roles (the database administrator, the data administrator, the information policy administrator, and the data auditor) the database administrator is the most important role since s/he is in charge of designing the physical database for the organization.
63. In a Fortune 500 company such as IBM ____________________ is concerned with the management of data, including maximizing quality through effective utilization, availability, and protection.
64. Financial institutions perform ________________________ on visitors’ data they collect on their websites to detect and create a list of potential customers whom they will send invitations to apply for credit cards or line of equity loans.
65. Databases are used extensively on the Internet and in business to help managers make more informed decisions. _______________________ is a popular business concept used on the Internet because it can sieve through a huge amount of unstructured data and transform it into a structured and organized format.
66. Healthcare companies can use the data collected from ______________________________ tools to help their customers design a fitness activity plan.
67. Which application below uses data patterns to fill numbers in a column?
68. Which of the following is not a wireless telecommunication networking protocol?
69. What is the function of a network bridge?
70. Which of the following is not a wireless telecommunication networking protocol?
71. What is a benefit of packet switching?
72. Which of the following is not a circuit-switching protocol?
73. What is a network management application?
74. Why should businesses have a social media strategy?
75. In asynchronous communications, two people in separate locations can communicate with each other during different times of the day. Which is an example of asynchronous communication:
76. When would client computers using TCP/IP in a client/server network not be able to communicate with each other?
77. The Network address translation (NAT) technology allows private users to do what?
78. The converged communications structure is based on what?
79. To facilitate efficient and effective business, corporations utilize the WHAT to communicate with their customers.
80. Which of the following application provide by the Internet allows a business to store helpful documents to be access by its stakeholders, either for free or for a fee?
81. Which of the following is a disadvantage of using a VPN?
82. [True/False] Spoofing a network is a false representation of digital identity and leads to less packet encapsulation information as the network responds.
83. Which of the following best describes the first generation of mobile networks?
84. What is a key trend in mobile communications that businesses must be aware of?
85. [True/False] When installing a wireless LAN, the access points must be configured to TCP/IP and 4G protocols.
86. What is meant by wireless networks being scalable?
87. What is the advantage of RFID passive tags?
88. Which of the following is NOT part of the systems analysis process?
89. Which of the following is NOT a method for gathering user requirements?
90. For what purpose is scrum software development methodology design?
91. The waterfall model for software development is ideal when systems requirements are WHAT?
92. [True/False] A legal feasibility study is appropriate when dealing with government agencies in which information and data might be sensitive.
93. Which of the following best defines a work breakdown structure (WBS)?
94. Unified modeling language (UML) is a general-purpose modeling language design to provide what?
95. Which of the following is NOT a process description tool?
96. An advantage to prototyping is that the user gets to do what?
97. What are the basic activities of information management?
98. Which of the following occurs during the acquisition phase?
99. It is important for management to periodically evaluate information systems in order to determine whether the system is effective and relevant to the organization. There are three types of system evaluation: system-oriented, function-oriented, and WHAT?
100. What is one of the benefits of adequate budgeting for user support?
101. System quality problems can include which of the following?
102. What role should a change agent play when implementing a new information system?
103. The systems analyst is require to do which job?
104. Which of the following best describes oral communication?
105. [True/False] Process-centered environments are the least resourceful category due to the lack of capability of specifying analysis and design, as well as the formal software control process.
106. Newsletters are often Internet-publishe bulletins that are distribute to users and typically cover what?
107. Both cloud computing and Web 2.0 are WHAT?
108. The information system should assist management in decision-making by doing what?
109. What are the two management models that have influenced our understanding of the decision-making process in organizational management?
110. After analyzing management behavior, Henry Mintzberg identified HOW MANY roles performed by organizational managers?
111. [True/False] The five largest business intelligence technology vendors are IBM, Apple, Oracle, SAP, and SAS.
112. What tasks does the analytics services element of business intelligence perform?
113. Business intelligence reporting WHAT provides users with better insight than traditional reporting systems?
114. The important characteristics of a balance scorecard are focus on what?
115. When is decision analysis use by management?
116. In MIS, the WHAT component consists of hubs, communication media, and network devices and can be wired or wireless?
117. A GDSS differs from traditional DSS in what way?
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