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BUSI 3007 Final Exam Week 6

1. According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM research?
2. A measure of the success of BP Connect was:
3. The role of a sponsor of a community is to:
4. According to Moffett, McAdam, and Parkinson (2004), in today’s knowledge-intensive organizations, the primary objective of ICT is to:
5. The stage in the life cycle of communities where connectivity is maintained is:
6. In order to be most effective, the scope of a knowledge asset must be:
7. A knowledge asset:
8. A useful tool in facilitating connections is:
9. Relationship building is a key component of knowledge sharing. It is recommended to ask people to answer which type of questions?
10. According to Collison and Parcell, the acronym AAR means:
11. According to Collison and Parcell, real learning in AAR comes when you:
12. The toughest part of the KM process is:
13. An approach used for deciding what knowledge to capture from an individual includes:
14. According to Moffett, McAdam, and Parkinson (2004), technological tools that are currently classified as KM applications are:
15. Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process?
16. Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demonstrate a “quick win”?
17. The stage in the life cycle of communities where needs are identified is:
18. All of the following are common assumptions for why connection tools may not be needed in small organizations EXCEPT:
19. Which of the following is not a part of the holistic model?
20. BP’s use of knowledge management for health, safety, and environmental performance produced which outcome?
21. Delivery networks provide:
22. According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show?
23. According to Moffett, McAdam, and Parkinson (2004), the correct perspective of IT in the KM area should be:
24. Enabling networks provide:
25. According to Collison and Parcell, making connections is an important point of sharing knowledge within organizations. The recommended approach is: